Terms of Service

Last updated: January 2025

1. Acceptance of Terms

By accessing and using US Pet Registry services, you accept and agree to be bound by the terms and provision of this agreement.

2. Service Description

US Pet Registry provides emotional support animal (ESA) letter services through licensed mental health professionals. Our services include assessment, consultation, and issuance of ESA letters for qualifying individuals.

3. Eligibility Requirements

To receive an ESA letter, you must:

• Be 18 years of age or older
• Have a qualifying mental health condition
• Complete our assessment process honestly and accurately
• Reside in a state where our therapists are licensed

4. Payment and Refunds

Payment is required before services are rendered. We offer a 100% money-back guarantee if your ESA letter is rejected by your landlord or if you are not satisfied with our services within 30 days.

5. Privacy and Confidentiality

We maintain strict confidentiality of all personal health information in accordance with HIPAA regulations. Your information will only be used for providing ESA services and will not be shared with third parties without your consent.

6. Limitation of Liability

US Pet Registry's liability is limited to the amount paid for our services. We are not responsible for any indirect, incidental, or consequential damages.

7. Contact Information

For questions about these Terms of Service, please contact us at:
Email: info@uspetregistry.org